Refund policy
Returns & Refunds
Because our products are consumable food items, we are unable to accept returns or exchanges once an order has been delivered. This is standard practice for food safety and hygiene reasons, and unfortunately applies even if the item is unopened.
Exception — Order Errors
If you receive an incorrect item or your order doesn't match what you ordered, please contact us within [X days] of delivery via WhatsApp, phone, or our contact form, along with a photo of the item received. We'll happily arrange a replacement or refund for the affected item(s).
To report an issue:
- WhatsApp: 0031628969296
- Phone: 0031628969296
- Contact form: Click Here